Distributor : TN Nomura Co., Ltd.
Sales Manager : Takashi Yamamoto
Address : 1-11-3 Minamisenba, Chuo-ku, Osaka, Osaka 542-0081
Phone number : 06-6265-0040
*Please note that depending on the time of day, it may be difficult to get through to us by phone.
We apologize for the inconvenience, but for any inquiries, please use the inquiry form.
Email address : info@buttero.jp
Sales price : Please refer to each product page.
Required fees other than the product price :
・Delivery fee (Sagawa Express: 880 yen including tax nationwide)
*Free shipping and handling fee for purchases of 11,000 yen or more (tax included) (varies depending on payment method)
Payment Method and Time of Payment :
Credit card payment
VISA / MASTER / AMERICAN EXPRESS / JCB
Payment is confirmed when you order the product. The closing date and withdrawal date vary depending on the credit card company.
Wallet Payment
AMAZON PAY / APPLE PAY / GOOGLE PAY / SHOP PAY
Payment is confirmed when you order the product.
Delivery time : We will ship within 2 business days from the date of order. For pre-ordered items, we will ship them as soon as they arrive.
Delivery method : Delivered by courier
Returns, Defective Products, and Cancellations :
Return policy: Returns and exchanges are possible only within 7 days of receiving the product.
Regarding shipping costs for returns and exchanges, we will cover them if the product is defective, but if the return or exchange is due to customer convenience, the customer will be responsible for the shipping costs.